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Here’s what some of our customers have to say about their experiences with PC Housecalls: Steve, Mark and I want to thank you so much for all of your help with our wiring and computer work that you did for us. Schyler and Mike were very helpful and I really appreciate it. It is so nice to have a computer that actually works. We will definitely refer PC Housecalls to anyone that needs help. Thanks again, Kim and Mark Jones Hi Steve... I just had to send you a note telling you how pleased I am (AGAIN) with the PC Housecalls team. Everyone is polite, patient, and professional in the face of the impending doom of the customer. Yes, there was a slight glitch this time around - but you guys more than made up for it. Whatever you are paying Mike Brown...it isn't enough! This guy knows his stuff and has the persistence and perspicacity to see through some tuff going. THANKS MIKE!!! What I am most impressed with every time I meet with you or your staff is honesty - I always know I am getting the best advice and service...and if it isn't right - you will make it right until I'm satisfied. If only every company in America today would offer this type of real service! You've got a customer for life...as long as you guys are around, I'll be giving you my business. Great work, Scott PC Housecalls does a great job of not talking tech above our heads. Giving us the right solution for our budget and stage in business. We consider them a true partner. Tony Scelzo Executive Director Rainmakers Marketing Group 6310 Monitor Lane Indianapolis, IN 46220 317-331-3188 direct line 1-866-375-Rain tony@gorainmakers.com www.gorainmakers.com PC Housecalls Corp. has lifted the weight off my shoulders many times. I have brought all my laptops to PC Housecalls more times than I can count. I am a college student & need my laptop to complete assignment & whenever I have a question or problem; I get the answer or my computer back quicker than those other places. Thanks PC Housecalls for being so quick & easy to work with! Heather Carter, Student Steve, Having mentored and worked with a fellow in the personal computer business a number of years ago, I can speak from experience on the importance of service. More important than just responding, is fixing the problem quickly which PC Housecalls does. Of course, you might get lucky and get it fixed the same day or next, but I have always found PC Housecalls’ scheduling to be reasonable. I have never had an appointment that was put off…usually the tech showed up early. That tells me they have inside staff which have been there and can make accurate time estimates, which is almost unheard of in the IT field. For years, I have been preaching that ones computer support team is the most important aspect of your business after your product or service and your people. Also, it is much easier paying a computer services bill than a legal bill. You see the results quickly and the value is easier to measure….and it is a whole lot cheaper! Courtenay Mr. Courtenay Weldon Wright-Bachman, LLC 7920 Fishback Rd. Indpls., IN 46278-9717 317-293-5227 phone 317-293-5535 fax courtenayweldon@comcast.net “As law student, my laptop is very important to me; everything I need is on my laptop. When my laptop died 2 weeks before exams, PC Housecalls was there to help. I dropped it off and within a couple hours the problem was identified. The fix was completed with ample time to study for exams. Thank you PC Housecalls!!!” Patty Xidias, Law Student Steve, Congratulations on your expansion of PC Housecalls and Corporate Network Services. With technicians and customer service personnel like yours it was bound to happen. The skill level and cutting edge technological expertise of your staff leaves the competition in the dust. Let's face it, the competition is fierce in this market and there is definitely other service options out there; I've tried them. But no one nurtures a business relationship and values their customers more then you. The bottom line is all about results, money, timeliness and customer satisfaction. Your company… full of bright, eager, knowledgeable and dedicated staff that lead the pack! Fonda Crandall PC Housecalls provides great service at a very reasonable price. Their technicians are all knowledgeble, friendly and trustworthy. They are the only ones I trust working on my systems. Diane Koers All Business Service www.thepeachtreelady.com Dear Steve, I wanted to take the time to thank you and your staff for the outstanding service we have received and continue to receive from PC Housecalls. As a home based business, we heavily depend on the reliability of our computer technology and internet service. Not having the expertise to troubleshoot computer issues ourselves, we know that we can count on the staff at PC Housecalls to resolve those issues in a timely manner. We began using PC Housecalls because of the convenience of your in-house service and for the past seven years have used you for all of our installation of hardware, repairs and computer upgrades. We continue to call on PC Housecalls because of your staff. From the time of initial contact until the completion of the job, your technicians are always on time, knowledgeable, thorough and courteous. Because you are familiar with our needs, applications, and pc systems, we have confidence that you will make appropriate recommendations on upgrades and/or repairs without performing unnecessary work. You are best in the business! Thank you for the unprecedented service and support! Best Regards, Karl G Schoemer VisionQuest “Seizing the Power of Change” 39 Timber Lane Brownsburg, IN 46112 |
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